Our offer is subject to change. A contract is generated with the written order confirmation or the execution of the order.
Clients in the EU receive the goods through our local partner if available.
If no deviation is noted in writing and confirmed by us in writing, the delivery is proceeding to the condition stated herein in this document. The condition noted in this document are followed without again being published and make other claims or condition by the buyer void.
If not stated otherwise the prices are net, without value added taxes, customs duty, exchange rates, import or export fees or any other duties.
Every effort is made to keep the delivery short and accurate. Delays out of our control (import- transport, sub supplier failure, late changes through the purchaser, etc), will add to the given delivery time.
Application advise is given with the know-how of many years to the best of our ability. All information provided for application suitability are without obligation. The buyer is responsible to test and try for suitability.
The buyer is sole responsible to follow all applicable laws and regulation as they exist.
Claims related to defects, wrong delivery, and deviation in quantities, as fare it can be determined, must immediately be reported to the seller (just claims are to report in writing or by phone within 8 working days). Justified claims and justified quantities issues are fixed / replaced / exchanged by the seller at sellers expense.
Goods can only be returned with a return authorization number issued by JCT. A restocking fee of 15% may apply.
All shipments are delivered on the buyers risk irrelevant of which party is bearer of the shipping costs. Complains related to shipping are directly reported to the shipping company. The individual company deadlines and regulations apply.
If no credit is established the sales price plus the cost of transport has to be pre paid. Invoices have to be paid within 30 days in full without any deduction. Deducting any discounts or fees from our invoice is not permitted and will result in a re-invoicing. Unpaid invoices after the time limit will cause late payment interest charges and may be collected with an additional late payment handling fees.
Place of jurisdiction is Erlinsbach AO, Switzerland
Here you can describe your returns policy.